1. What is ONTHEYARD?

ONTHEYARD is a faith based brand founded by Terrence Jackson at PVAMU in 2016. Who met 2 college friends, Cam Adkins and Des Williams with different stories but similar in faith, passion and creative drive. The 3 college friends now work on & curate the brand through the lens of their tested faith and creative story telling.  While they keen in on story telling through their illustrious designs, their niche truly lies in connecting with community.

ONTHEYARD is a playing field that loves to uplift the community and bring all walks of life of people together. It’s WHERE FAITH MEETS ART.

2. Where can I buy your products?

You can shop our full collection directly on our website at www.ontheyardofficial.net. We also occasionally release exclusive collections through pop-up events, collaborations, and partner retailers. Stay updated by following us on social media!

3. What sizes do you offer?

We offer a wide range of sizes from Small to XXL (or custom size range depending product/availability). Our size chart is available on each product page to help you find your perfect fit.

4. How do I know which size to order?

We recommend checking our size guide for each product before placing an order. It includes measurements for chest, waist, hips, and inseam. If you're in between sizes, we suggest sizing up for a more relaxed fit or sizing down for a more fitted look.

5. Do you ship internationally?

Yes, we ship worldwide! Shipping rates and delivery times vary based on your location. Please check the shipping information at checkout for specific details on international orders.

6. How long will it take to receive my order?

Orders are processed within [1-3] business days, and delivery time depends on your location. Domestic orders typically arrive within [3-7] business days, while international orders may take [7-14] business days. You will receive a tracking number once your order ships.

7. What is your return/exchange policy?

We want you to love your purchase! If you're not completely satisfied, we do not accept returns and but we do accept exchanges within [30] days of purchase. Items must be unworn, unwashed, and in original condition. For full details, check our [Returns & Exchanges Policy] page.

8. Can I cancel or modify my order?

Once an order is placed, it is processed immediately to get to you as soon as possible. Unfortunately, we cannot modify or cancel orders after they've been confirmed. Please double-check your order before confirming payment!

9. What payment methods do you accept?

We accept all major credit/debit cards (Visa, Mastercard, American Express), PayPal, and [any other payment methods you use]. We also offer secure payment through [Klarna, Apple Pay, etc.] for easy checkout.

10. How can I get updates on new drops or promotions?

To stay in the loop on new collections, exclusive drops, and special offers, sign up for our newsletter or follow us on Instagram, Twitter, and TikTok. We always drop dope content and product releases through our social media channels!

11. Do you collaborate with other brands or artists?

We love collaborations! ONTHEYARD frequently works with artists, designers, athletes and other brands to create unique collections. If you're interested in collaborating, feel free to reach out to us via our contact page.

12. How can I contact customer service?

If you have any questions or need assistance, our customer service team is here to help! You can contact us via email at ontheyardofficial02@gmail.com or hit us up on INSTAGRAM @ontheyardofficial. We aim to respond within 24-48 hours.